ZED Interactive builds the digital infrastructure that drives UAE businesses forward. We build custom websites, AI chatbots, automation systems, and brand identities that work while you sleep.
AI Chatbots, UAE
We build custom AI chatbots trained on your exact business, answering customer questions, qualifying leads, and routing enquiries in Arabic and English, 24 hours a day.
The Cost of Silence
The average UAE business responds to enquiries in 6–14 hours. The average customer decision is made in under 5 minutes.
Your team works 9–6. Your customers enquire at 9pm. They have a simple question: “what are your prices?” or “do you deliver to my area?” They get silence. So they close your tab and open a competitor who answered instantly.
A ZED Interactive AI chatbot eliminates this problem entirely. It knows your business, speaks your customer’s language, and responds in seconds, at any hour, on any channel.
See a Live DemoWhat It Does
The chatbot is trained specifically on your business, not a generic template with your name swapped in.
We programme your services, pricing, hours, delivery areas, FAQs, team structure, and booking process into the chatbot before launch. It answers as if it’s your most knowledgeable staff member, accurately, consistently, and in your brand voice. Customers often don’t realise they’re talking to AI unless they ask directly.
The chatbot detects what language the customer is writing in and responds accordingly, automatically. Full Arabic support including Khaleeji dialect nuances when required. Natively built in both languages, not a translation layer.
One chatbot system that works across your website, WhatsApp Business, and Instagram DMs simultaneously. Enquiries from all three channels are managed from one dashboard. Nothing falls through the cracks.
Before routing to your team, the chatbot collects name, phone number, service interest, budget range (if relevant), and preferred callback time. Your team receives a pre-qualified lead, not a cold enquiry.
Routine questions are handled automatically. Complex queries, complaints, or high-intent purchase signals trigger a smooth handoff to your team via WhatsApp, with the full conversation history attached so they have full context immediately.
See exactly what your customers are asking, which questions come up most, where conversations drop off, and how many leads were captured each week. Actionable data that improves your business, not just your chatbot.
Our Process
We collect all information about your services, pricing, FAQs, hours, team, and any edge cases. The more detail, the more accurate the chatbot.
We programme, train, and test the chatbot across 100+ conversation scenarios in both Arabic and English. Edge cases refined. Tone calibrated to your brand.
Connected to your website, WhatsApp Business, and Instagram. Full end-to-end testing with real conversation flows. You review and approve all responses.
Chatbot goes live. Your team is briefed on the escalation flow. Dashboard access handed over. We monitor the first 7 days and fine-tune any responses.
Pricing
For businesses that want 24/7 customer response on their website.
For businesses that want 24/7 coverage across website, WhatsApp, and Instagram.
Optional: Monthly maintenance from AED 200/month: knowledge updates, new FAQs, response tuning
Book a free 30-minute demo. We’ll show you exactly how your chatbot would work, live, in Arabic and English.